Product Manager

Job description



Objective

We are looking for a Champion crossbreed between an Engineer and Marketer who is able to bridge the divide between the developers and the rest of the world. Wanderclass Product Manager will assume the role of a "product owner”, acts to serve the fitness community by implementing the best possible iOS and Android app experiences, planning all future releases of the Wanderclass software and bringing together all the necessary elements to ensure it is successfully built and deployed into the marketplace.


Key Accountabilities

  1. Drive the product vision – if you don’t own it and believe it, who will?

  2. Lay out the strategic product roadmap.

  3. Plan and manage the product development process for our digital customer-facing products, including our mobile apps, web app and CRM tools.

  4. Discover, develop and improve new features to make Wanderclass the mobile fitness marketplace with impeccable user experience.

  5. Work hands-on with a cross-functional product team of designers, engineers, copywriters, and testers , applying your technical and managerial skill to deliver the highest quality product on-time.

  6. Support the engineering build-out of the product, and sales efforts for the product.

  7. Collect all necessary data & analyze useful market metrics to inform product direction and performance – specifically user attitudes and behaviors to drive continuous product improvement.

  8. Author product specifications for proposed features and functionality as well as detailed product requirements/user stories, and socializing them with the organization.

  9. Oversee and contribute to user documentation and training; outbound marketing; product support, and handle support escalations; including quality assurance and release management.

  10. Develop a keen sense of our customer’s needs and keep feelers on customers, competitors, and the market to determine where the product should be going.

  11. Dig into the data until the facts are clear. Report your findings, and turn them into actionable items for the business.

  12. Exhibit good judgment in balancing considerations for size of opportunity, scope of development and support costs, risks, and end-user experience.

  13. Manage and improve product KPIs such as app install rate, retention, conversion, churn and LTV.


Requirements

  • A strong project manager and have experience in leading cross-functional project teams

  • Graduated from a renowned university with a bachelor’s or master’s degree in business administration, economics, business informatics, physics, mathematics, software engineering or a related field

  • At least 3 years of relevant experience: consumer web and/or mobile product development, business analysis, and requirement writing.

  • At least 2 years of relevant experience in project team management.
  • A bias towards action: preferring to work in a fast-paced, Agile environment

  • Highly empathetic, constantly advocate for the user and their needs

  • Experience in an Agile/Scrum environment and a knack for working well with designers, developers, testers, marketing, and executives.

  • Experience in start-ups, as well as UX are a plus but not a requirement.

  • Experience building relationships with app store representatives is plus!

  • A track record of taking ownership over projects and helping them succeed; you make solid judgments, have good intuition, and arrive at accurate decisions quickly.

  • You are self-motivated with a great sense of direction, understands and appreciate the big picture and intuitively driven to create buy-in from the team steering towards achieving the designated goals.

  • You have a great analytical mind. All your decisions are data-driven and supported by the data you’ve collected, researched and processed.

  • You’re comfortable with basic quantitative and qualitative data analysis, and reporting on results.

  • Strong collaborative skills: You strongly prefer working in teams and you're comfortable working independently when necessary.

  • You are outgoing, open minded and able to motivate a team to go the extra mile, as you would.

  • High work ethic, and superior organization skills

  • Self-motivated with ability to work under minimal supervision

  • Excellent written and oral communication skills

  • Demonstrate ambitiousness in achieving success and career progression


Why join our Wanderful family?

  • Fit at Work . Unlimited Free Fitness classes & Team Workout.  
  • Learning and Development . We believe if you are not learning, you are dying. Exposure to international personal development workshop, seminars & trainings. Expense claims on educational books
  • Team outings . From holiday parties to an unexpected MMA match outing, there's lots of opportunities to get to know the team from various nationalities & cultures. Ouh, we are really into team movie screening and previews !
  • Hearty kitchen and.. occasional Happy hour !  Gourmet Coffee, Healthy snacks, breakfast. New team mate is a good reason to celebrate with Happy hour !
  • Growth story .  Own your story. Be part of a vision that pushes boundaries for a brighter future. Everyone in the company has a personal stake in the success and accomplishment of Wanderclass. Stay long enough to tell the story to your grandchildren.